Privacy Policy

A Guide to How We Use and Protect Client Information

Your personal and financial data is private information. Whether you are an existing customer or considering a relationship with us, protecting your privacy is our priority. In compliance with new privacy regulations, Sentinel Securities, Inc. is required to provide you with an annual notice informing you of your rights as a customer/consumer and our obligations as it relates to federal privacy laws recently enacted, under Regulation S-P, to protect information you provide to us.

INFORMATION SENTINEL SECURITIES COLLECTS

This personal information, not available publicly, may come from the following sources of information which you may have provided us:

Name and Address
Social Security Number and/or Taxpayer Identification Number
Assets
Income
Account Balance(s)
Investment Activity
Accounts at Other Institutions

WHY SENTINEL SECURITIES COLLECTS PRIVATE INFORMATION

In order to provide you with the best financial services and products available, we need to evaluate your information for any strengths or weaknesses. Our decisions regarding financial products and decisions must be based on sound judgments made from all the information you may have provided us. It also helps us service your accounts and administer our business.

For example, we use information about you to:

Respond more accurately and efficiently to your requests
Identify opportunities to give you more convenience and control by developing products and services that may meet your objectives and benefit you
Secure your accounts and help protect you and Sentinel Securities, Inc. from fraud

SENTINEL SECURITIES WILL SAFEGUARD PERSONAL INFORMATION YOU PROVIDE

You may rely on us to protect the personal and private information you have entrusted to us. Every precaution, in accordance with federal laws and regulations, is used to limit access to personal information about you to those employees who assist us in providing products and services to meet your needs. Sentinel Securities maintains internal physical, electronic, and procedural safeguards to protect personal information about you. Some of the steps we take to safeguard information you provide us include the following:

Information is provided only to those who have a legitimate reason to know. Employees of our office are required to adhere to company policies and procedures protecting customers’/consumers’ information.
From time to time, we may disclose your information to affiliated offices in order to determine which products or services are best suited to your needs. Employees of such affiliated offices are required to follow our company’s policies and procedures in safeguarding your privacy.
We may also provide information to nonaffiliated companies to assist us in providing beneficial products or services to you. In such a situation, we will provide only the information necessary for that assigned purpose to the nonaffiliated company. Similar to our employees and those of our affiliated offices, we will require any non-affiliated office to follow company policies and procedures as well.
In order to verify particular information, we may contact the appropriate third party for verification. For instance, we would not ask for medical information when deciding the issuance of annuities.
In accordance with any state or federal laws, we may be required to release information in certain circumstances (i.e. protection against fraud).
Our company will maintain strict physical, electronic, and procedural measures to protect your information.
By law, we are required to notify you of our privacy policy on an annual basis. Although we reserve the right to change our privacy policy, we will tell you of the changes promptly.

Importantly, we want to assure you that we will not sell client information to anyone. Your rights as our customer/consumer are a priority to us.

SENTINEL SECURITIES LIMITS THE SHARING OF INFORMATION

To protect your privacy, we limit the information we share both within and outside Sentinel Securities. We conduct our business with great respect for the confidential nature of the information being provided. We will not share information about you, unless authorized by you, except as outlined below.

SHARING INFORMATION WITHIN SENTINEL SECURITIES

The sharing of information within Sentinel Securities allows us to provide you with complete and superior service. We may share with Sentinel Securities the information described above in the section captioned “Information Sentinel Securities Collects.” This includes information about your transactions or experiences with us, information you supply on your account applications, and information we receive from third parties.

You have the right to instruct us not to share certain information (other than information about our transactions and experiences with you) from your account applications or information we receive from third parties among affiliated financial service companies. If you do not want us to disclose this information about you, please call us at: 781-914-1400. Your request not to share this information will apply to all of your accounts with us, including any new accounts you open after your original request.

SENTINEL SECURITIES SHARES INFORMATION WITH COMPANIES WHO HELP PROVIDE SERVICES TO YOU

Sentinel Securities may share the information described under the section “Information Sentinel Securities Collects” with companies external to Sentinel Securities to complete a transaction you have requested or to help us service your account.

SHARING INFORMATION IN OTHER SITUATIONS

Sentinel Securities may share the information described under the section captioned “Information Sentinel Securities Collects” when we are permitted or required by law. Examples include responding to a subpoena, conducting a fraud investigation, or reporting to a credit bureau. We may also share this information when authorized by you.

AN ONGOING COMMITMENT TO YOUR PRIVACY

We are just as committed to protecting the privacy of our former customers as we are our current customers. If you choose to close your account or become an inactive customer, you will continue to be protected by the privacy guidelines and principles described in this policy.

THANK YOU

At Sentinel Securities, your business is important to us, and we promise to do our best to safeguard your financial assets and personal and financial information. If at any time we can help you further, please call us at 888-880-1330 or write to us at Sentinel Securities, Inc., 55 Walkers Brook Drive, Suite 100, Reading, MA 0186